{
  "service": "Agent Outposts",
  "logging": "Intent registrations are logged in aggregate (brand, intent, result counts, hashed caller id) for demand statistics. No raw IP addresses are stored; free-text fields are stored only as provided.",
  "disclaimer": "Agent Outposts is not affiliated with American Airlines. This Outpost is a demand registry operated by Agent Outposts; door-state data is compiled from public sources (evidence linked per claim) and is not provided, reviewed, or endorsed by American Airlines.",
  "outpost": "americanairlines",
  "brand": "American Airlines",
  "category": "Airlines",
  "status": "collecting_demand",
  "headline": "American is the most NDC-committed U.S. carrier — its best third-party content is NDC-only since 2023 — but every programmatic door (shopping, fares, seats, booking, servicing) is partner-gated through GDSs and tech providers, with no public developer API.",
  "wall_summary": "American is the most NDC-committed U.S. carrier, with its best third-party content offered only through NDC connections since 2023, but every programmatic door — shopping, fares, seats, booking and servicing — is partner-gated through the three major GDSs and travel technology providers, with no public developer API. An agent reaches American only inside a retailer or GDS relationship provisioned through the NDC program documented at NDC.aa.com and SalesLink.",
  "door_state_version": "census-2026-11-01",
  "door_state": {
    "inventory": {
      "state": "partner_gated",
      "via": "American NDC via GDS/tech providers",
      "evidence_url": "https://www.saleslink.aa.com/en-US/blog/2023/agency_news/preparing-the-travel-industry-for-content-differentiation.html",
      "checked_at": "2026-11-01",
      "note": "NDC shopping includes centralized access to American's comprehensive seat map and seat selection at shopping time, per the official agency reference — delivered only through provisioned NDC connections."
    },
    "menu_browse": {
      "state": "partner_gated",
      "via": "American NDC via the three major GDSs and travel technology providers (program documented at NDC.aa.com / SalesLink)",
      "evidence_url": "https://www.saleslink.aa.com/en-US/blog/2023/agency_news/preparing-the-travel-industry-for-content-differentiation.html",
      "checked_at": "2026-11-01",
      "note": "American's official agency reference: since April 3, 2023 its best third-party public channel content is offered only through NDC connections, delivered via the three major GDSs and several travel tech providers. No public developer portal/self-serve signup found; access requires a retailer/GDS relationship."
    },
    "ordering": {
      "state": "partner_gated",
      "via": "American NDC via GDS/tech providers (Amadeus full integration; Expedia direct NDC connection)",
      "evidence_url": "https://news.aa.com/news/news-details/2021/American-Airlines-the-First-US-Airline-to-Integrate-NDC-with-a-Global-Distribution-System-Nears-Full-Roll-Out-MKG-OTH-12/default.aspx",
      "checked_at": "2026-11-01",
      "note": "American was the first U.S. airline to integrate NDC with a GDS (Amadeus, incl. ancillaries and elevated offers like Main Plus) and later added a direct NDC connection for Expedia Group — all partnership-based; no open booking API."
    },
    "prices": {
      "state": "partner_gated",
      "via": "American NDC via GDS/tech providers; Duffel Direct Connect",
      "evidence_url": "https://www.saleslink.aa.com/en-US/blog/2023/agency_news/preparing-the-travel-industry-for-content-differentiation.html",
      "checked_at": "2026-11-01",
      "note": "All fares are filed in the public tariff and viewable in all channels, but NDC-only fares require an NDC connection to book/ticket (official SalesLink guidance). Duffel lists American Airlines under Direct Connect airlines, corroborating aggregator reach, but the sanctioned direct door is the gated NDC program."
    },
    "tracking": {
      "state": "partner_gated",
      "via": "American NDC servicing (automated involuntary schedule-change notification to retailers); flight status human-only on aa.com/app",
      "evidence_url": "https://www.saleslink.aa.com/en-US/blog/2023/agency_news/preparing-the-travel-industry-for-content-differentiation.html",
      "checked_at": "2026-11-01",
      "note": "For booked orders, NDC partners get automated schedule-change support/notification per the official agency reference. Standalone flight status is a human aa.com/app feature (aa.com flight status page); American also licenses status data to sealed 'Official Source' partners (FlightStats/OAG), but no public status API was verified."
    }
  },
  "official_channels": [
    {
      "name": "American NDC via GDS / travel technology providers",
      "kind": "partner_program",
      "covers": [
        "menu_browse",
        "prices",
        "inventory",
        "ordering",
        "tracking"
      ],
      "gate": "Requires a retailer or GDS relationship and a provisioned NDC connection, since American's best third-party public channel content has been NDC-only since April 3, 2023, with no public developer portal or self-serve signup.",
      "evidence_url": "https://www.saleslink.aa.com/en-US/blog/2023/agency_news/preparing-the-travel-industry-for-content-differentiation.html"
    },
    {
      "name": "Duffel Direct Connect",
      "kind": "aggregator",
      "covers": [
        "prices"
      ],
      "gate": "Duffel lists American Airlines under its Direct Connect airlines, corroborating aggregator reach for fares, while the sanctioned direct door remains the gated NDC program.",
      "evidence_url": "https://www.saleslink.aa.com/en-US/blog/2023/agency_news/preparing-the-travel-industry-for-content-differentiation.html"
    },
    {
      "name": "aa.com / American app",
      "kind": "human_channel",
      "covers": [
        "tracking"
      ],
      "gate": "Standalone flight status is a human-only feature on aa.com and the app, with no public flight-status API verified.",
      "evidence_url": "https://www.saleslink.aa.com/en-US/blog/2023/agency_news/preparing-the-travel-industry-for-content-differentiation.html"
    }
  ],
  "agent_native": {
    "api_catalog": "unverified",
    "llms_txt": false,
    "mcp_server": false
  },
  "bot_posture": {
    "summary": "Moderate: aa.com/robots.txt (HTTP 200) disallows many site sections (advantage, business/agency programs, promo, utility paths) but no AI-crawler-specific rules were seen; /llms.txt returned 404 and /.well-known/api-catalog returned 403 (WAF-blocked, so catalog presence is unverified); no public automation/API terms found",
    "evidence_url": "https://www.aa.com/robots.txt"
  },
  "alternatives": {
    "menu_browse": {
      "count": 3,
      "access": "register_intent"
    },
    "prices": {
      "count": 3,
      "access": "register_intent"
    },
    "inventory": {
      "count": 3,
      "access": "register_intent"
    },
    "ordering": {
      "count": 3,
      "access": "register_intent"
    },
    "tracking": {
      "count": 2,
      "access": "register_intent"
    }
  },
  "alternatives_policy": "Ranked by fit only. Placement is never sold.",
  "register_intent": {
    "method": "POST",
    "url": "https://api.agentoutposts.com/outposts/americanairlines/intent",
    "body": {
      "intent": "one of: menu_browse | prices | inventory | ordering | tracking",
      "detail": "optional context for the brand (max 500 chars), e.g. the task you were trying to complete. Never include personal data — no names, addresses, or order details.",
      "agent_label": "optional self-declared agent name (max 80 chars). Never put personal data in this field.",
      "est_frequency": "optional, e.g. '40/day'",
      "notify": "'poll' (default) or 'webhook'",
      "notify_url": "required when notify = 'webhook'"
    },
    "returns": "A receipt: ticket, queue position, live demand snapshot, alternatives for your intent, and (poll mode) a notify URL that reports door-state changes.",
    "limits": "100 intent registrations per caller per day"
  }
}